Hello there, thank you for your feedback on the product. We are glad that you are satisfied with this product. It is a very popular racquet indeed!
We understand there were a couple of hiccups in the delivery process from time to time especially during the long lockdown season in 2021. This is mainly caused by overwhelmed volume of parcels received by the shipping company, that contributed to some delays. We are continuously providing feedback to the shipping company, and as usual we are continuously assisting customers experiencing delays to ensure that their parcels are safe and moving.
Our fulfilment team has always been efficient in getting order shipped out within 1-2 business days. The lockdown in Victoria did not affect our operations in fulfilling online orders, and we can assure that there is no delays in fulfilment from our end at this stage.
We hoped you enjoyed your racquet, and we hope that our feedback can restore your confidence in shopping with us in the future :) We can assure you that the delay in delivery was a temporary cause.